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Microsoft SaaS leaves partners feeling deskless


I've made it a point to write a lot about my excitement over the intersection of SaaS and the channel on this blog. At Intacct our channel business is currently growing at around 400% per year, partly because there is a huge amount of demand for...
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More on Cloud Computing from Dion Hinchcliffe


Dion Hinchcliffe recently provide a comprehensive overview of the status of cloud computing for the enterprise in his post, Enterprise cloud computing gathers steam. It is a good article for spinning your knowledge up on what this trend means...
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What’s a Design Strategy look like?


Designers often talk about the results of their work, and even about the design process, but what we don’t often talk about is the careful framing of a project that allowed us to do the great work in the first place. When working with organizations...
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RightNow's Defense Contract


Bozeman, Montana-based RightNow Technologies has unveiled new "defense-ready hosting capabilities" designed to support both the Department of Defense and other civilian government and intelligence agencies, according to company officials, who add...
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The End of SaaS


Sometimes, there is nothing much to add. So I present to you - words of wisdom - as could only be articulated by the leader of a stagnating on-premise software vendor emotionally tied to the "cocaine" of endless upgrade fees and maintenance...
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Questions not answers make great employee performa


Questions and not the answers you provide create the most powerful employee performance reviews.Think about learning to drive a car - someone could tell you what to do until they were blue in the face, but it wasn't until you physically sat in the...
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